How to Claim and View your AHA eCard

American Heart Association course completion cards are valid for two years through the end of the month in which the card was issued.

How to Claim and View your AHA eCard:
Note: your Training Center must have issued an eCard (not a printed course completion card) in order to claim a card online.

Claim your eCard via Email:

1. You will receive an email from This email address is being protected from spambots. You need JavaScript enabled to view it. with a link inviting you to claim your eCard online. Please make sure to check your spam or junk folder. This link will direct you to the Student Profile webpage; (HTTPS://ecards.heart.org/student/myecards)

Please enter necessary information on that page (First Name, Last Name, Email, Phone Number (if entered for claiming by SMS) is correct. If it is not, contact your Training Center.
2. Set up your security question and answer. Accept the terms of the site and click “Submit.”
3. Complete the survey on the course you just completed. Your answers to these questions will help improve the quality of future AHA training.
4. After you complete the survey, your eCard will display. You can save or print your eCard.
5. Once your eCard has been claimed, you will receive an email notification; please save this confirmation email for your records.
6. Claiming your eCard is the only way you can show proof of course completion to your employer. If you need to email your eCard, please see step 5 under “How to View your Claimed eCard”

Claim your eCard via SMS text:

Note: In order for students to opt-in to this service, an Instructor or Training Center must FIRST enter the student’s mobile phone number in the eCards system when issuing an eCard.
1. During or after class, (if your Instructor or Training Center has entered your mobile phone number into the eCard system) opt-in to claim/view your eCard by texting “eCard” to the number 51736.
2. If the message is sent correctly per the guidance of your Instructor, you will receive instructions via text message on how to claim your eCard.
3. If a you attempt to opt-in and your number is not in the system, you will receive a message that your phone number was not found.

How to View your Claimed eCard

1. Visit the eCards Search page. On the “Student” tab, enter your First Name, Last Name, and Email (ensure this is the email address that was used to sign up for the course) OR enter your eCard Code at the bottom of the page. Click “Search.”
2. Answer your security question.
3. If all the information entered is correct, you will be brought to a page that shows “My eCards.” If your eCard cannot be found, contact your Training Center to verify your information.
4. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard.
5. To email an eCard, select “Email Cards,” enter the email address, and click “Email.”

Replacing a Card:

The American Heart Association is now using ecards for course completion cards. They will remain on the https://ecards.heart.org/student/myecards web site for two years and will be available for you to access at any time. There is no cost to you for this service. Heart Link can no longer issue replacement or original paper cards.

Heart Link Course Policies - Popup

This course will require mild to moderate physical exertion including performing CPR skills while kneeling on the floor. Be sure to notify your Heart Link instructor before the start of class if you cannot bend, kneel, or have concerns about reasonably meeting the physical demands of the course so that appropriate accommodations can be made if possible. If you are currently under the care of a physician due to illness, pregnancy, or any other medical condition, consult with your healthcare provider prior to registering for a Heart Link class. If you are experiencing cold or flu symptoms, please refrain from attending class until you are well and symptom free. Be sure to wear comfortable clothing to class.

Student Book Policy:
The American Heart Association guidelines require each student have a current course book available before, during and after the class. Student manuals/workbooks and all other required course materials are included in the course fee(s) and will be distributed at the beginning of your scheduled class.

If you would like to review your course materials prior to the class date, Heart Link will provide them by mail
($5 shipping/handling fee applies), once your course fee is paid in full. Please allow 10 days prior to the class date to ship your course materials.

Please be sure to bring the course materials to your scheduled class if they have been mailed to you ahead of time.

Course Completion Card Policy:
Courses completion cards will be sent by mail within 10 days of successfully completing and passing the course you have registered for.

Payment Policy:
By registering, you are not guaranteed a space in any class until your payment is received and processed. If you are paying by check, please allow 10 days prior to the class date to process payment. Make checks payable to Heart Link. Please include a current and valid California ID or driver's license number on all checks. A fee of $25 will be applied to all returned checks.

Waiting List Policy:
If a scheduled class is full, Heart Link will begin a waiting list and contact you if a space becomes available. Placing your name on the waiting list does not guarantee a space in the scheduled class. If possible, we encourage you to register for another regularly scheduled class with space available.

Cancellation Policy:
If you cannot attend the course you registered for, please notify Heart Link at least 24 hours prior to the original course date. Failure to provide this notice or failure to appear in class will result in your forfeiture of the entire course fee. Group bookings must be cancelled at least 72 hours prior to the original course date to avoid forfeiture of the entire course fee. There are no refunds. Course fees are non-transferable.

Rescheduling Policy:
If you are unable to attend the course you registered for, and Heart Link is given at least 24 hours notice, you may reschedule for the same course on another date within 60 days of the original course date. You can reschedule a missed class only once.

Heart Link policies are subject to change without notice.

How to Claim and View your AHA eCard